What are the responsibilities and job description for the Quality Manager position at CID Attachments?
Quality Manager
Location: Denton, NC
Department: Operations
Reports To: Operations Manager
Department: Operations
Reports To: Operations Manager
Position Summary
The Quality Manager is responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure products meet or exceed customer expectations, internal standards, and regulatory requirements. This role will lead quality initiatives across all areas of manufacturing—from supplier quality to final inspection, while driving a culture of continuous improvement, accountability, and operational excellence. The Quality Manager also oversees the Weld Inspection and Final Inspection teams, ensuring that all weldments and finished goods consistently meet CID’s strict quality and safety standards.
Key Responsibilities
- Develop, implement, and maintain a comprehensive Quality Management System (QMS) aligned with CID’s operational goals.
- Establish and document quality policies, procedures, and work instructions to ensure consistent execution and compliance.
- Lead and manage the Weld Inspection and Final Inspection teams, including staffing, training, scheduling, performance management, and daily workflow prioritization.
- Build robust inspection processes for welding quality, including:
- Verifying compliance with welding standards, prints, and WPS requirements
- Monitoring weld appearance, penetration, continuity, and structural integrity
- Standardizing weld acceptance/rejection criteria
- Ensuring inspectors are trained on weld symbols, measurement tools, gauges, and visual inspection best practices
- Oversee all aspects of Final Inspection, including:
- Validation that units meet all specifications, drawings, and customer requirements
- Development of standardized checklists and inspection documentation
- Ensuring proper product tagging, sign-off processes, and quality holds
- Coordinating with Production, Paint, and Assembly to resolve nonconformances quickly
- Implement structured feedback loops between Weld Inspection, Production Welding, and Engineering to proactively address quality issues and prevent rework.
- Lead root cause analysis, corrective and preventive action (CAPA) processes, and implement effective countermeasures to prevent recurrence.
- Collaborate with Engineering and Production teams to develop quality standards for new and existing products.
- Develop and manage inspection processes (incoming, in-process, and final) to ensure product conformity.
- Oversee calibration and maintenance of all measuring and testing equipment.
- Serve as the primary contact for internal audits, customer audits, and third-party assessments.
- Track and analyze key quality metrics (scrap, rework, defects, weld failures, customer complaints, final inspection pass rates) and present trends to leadership.
- Train, mentor, and develop inspection personnel on quality awareness, documentation, measurement techniques, and problem-solving methodologies.
- Partner with suppliers to ensure consistent incoming material quality and resolve supplier nonconformances.
- Support Lean Manufacturing and Continuous Improvement initiatives across the site.
Qualifications
Required:
- Bachelor’s degree in Engineering, Quality Management, Industrial Technology, or related field (or equivalent experience).
- Minimum of 5 years of experience in quality management within a manufacturing environment.
- Proven experience developing and implementing a QMS from the ground up or leading major QMS improvements.
- Strong knowledge of standards and quality tools (FMEA, SPC, 8D, Root Cause Analysis, PPAP, etc.).
- Demonstrated success leading cross-functional teams and driving process improvements.
- Excellent analytical, organizational, and communication skills.
Preferred:
- ASQ Certification (CQE, CQM/OE, or similar).
- Experience in metal fabrication, welding, or agricultural/construction equipment manufacturing.
- Familiarity with ERP or MES systems for quality data tracking and reporting.
Competencies
- Strategic and hands-on problem solver
- Strong leadership and influence skills
- Data-driven decision-making
- Process and detail orientation
- Continuous improvement mindset
