What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Cibola Psychiatry and Wellness PLLC?
About us
We are an outpatient psychiatric and psychotherapy clinic focused on high quality patient care.
We are looking for a remote Medical Receptionist to join our team of psychiatrists for approximately 10-15 hours per week of services. The successful candidate will be highly detail oriented. They will be responsible for scheduling appointments, managing patient records, and providing administrative support to the medical staff. The ideal candidate will have excellent communication skills, a strong customer service background, a knowledge of CPT codes/medical billing, and a knowledge of psychiatry and medical terminology. This is an excellent opportunity for an individual who is passionate about providing quality care to patients in need. We strive to provide an empathetic, warm, LGBTQ /gender-affirming friendly experience for patients.
Responsibilities:
- Reaches out to patients in a professional manner.
- Can check insurance eligibility and claims data using various insurance payor portals. Can problem-solve when gaps in data are present to obtain the needed information.
- Schedule appointments and follow up with patients.
- Answer phones and take messages.
- Enter patient information into the computer system.
- Maintain patient confidentiality.
- Be knowledgeable about psychiatry services and procedures.
- Help medical staff complete documentation and administrative tasks as needed.
- Follow up on billing denials/rejections
Experience:
- Bachelor's Degree.
- Previous work in a medical or behavioral health organization
Job Type: Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Medical Specialty:
- Psychiatry
Education:
- Bachelor's (Required)
Experience:
- Medical office management: 2 years (Required)
Work Location: Hybrid remote in Pittsburgh, PA 15217
Salary : $25 - $30