Wedding Sales & Events Manager

Chula Vista Resort is seeking an organized, energetic, and hospitality-driven Wedding Sales & Event Manager to sell, plan, and execute weddings and related events.

This is a start-to-finish role. You will guide couples from their first inquiry and property tour through contracting, detailed planning, BEO preparation, rehearsal coordination, wedding-day execution, and post-event follow-up.

The ideal candidate is a confident salesperson, exceptional planner, clear communicator, and calm problem-solver who enjoys creating memorable experiences while achieving revenue goals.

Key Responsibilities

• Respond promptly to wedding inquiries and qualify prospective clients.
• Conduct discovery calls, property tours, planning meetings, tastings, and venue walkthroughs.
• Create proposals, estimates, contracts, addenda, and payment schedules.
• Build relationships, follow up consistently, overcome objections, and confidently close business.
• Meet wedding revenue, booking, conversion, and activity goals.
• Recommend ceremony and reception spaces, menus, bar packages, accommodations, rehearsal events, brunches, and resort enhancements.
• Serve as the couple’s primary resort contact throughout the sales and planning process.
• Develop planning timelines and guide couples through menus, room setups, décor, entertainment, guest accommodations, vendor logistics, and resort policies.
• Create floor plans, seating arrangements, setup instructions, ceremony outlines, vendor schedules, and wedding-day timelines.
• Prepare accurate Banquet Event Orders for ceremonies, receptions, rehearsals, dinners, brunches, and related functions.
• Document event times, attendance, menus, bar service, room setups, audiovisual needs, décor, dietary restrictions, billing instructions, special requests, and weather backup plans.
• Obtain client approvals and distribute updated BEOs and planning documents to resort departments.
• Lead or participate in BEO meetings and communicate event details to Banquets, Culinary, Reservations, Front Desk, Housekeeping, Engineering, Audiovisual, Security, Accounting, and other teams.
• Coordinate with photographers, florists, decorators, DJs, musicians, officiants, transportation providers, and other vendors.
• Lead wedding rehearsals when included in the resort’s services.
• Serve as the primary resort contact on the wedding day.
• Inspect ceremony and reception spaces before guest arrival and verify that setup matches approved plans.
• Coordinate vendor arrival, ceremony timing, reception transitions, meal service, formalities, and major timeline moments.
• Anticipate and resolve weather concerns, delays, client requests, vendor issues, and other event-day challenges.
• Track deposits, payments, guarantees, minimums, upgrades, additional charges, and final billing.
• Maintain accurate client records, event details, sales activity, and revenue forecasts in resort systems.
• Follow up after each wedding, gather feedback, request reviews, and identify referral or future business opportunities.
• Represent the resort at bridal shows, wedding showcases, open houses, and networking events.

Qualifications

• Three or more years of wedding sales, catering sales, event planning, hospitality sales, or related experience preferred.
• Full-service resort, hotel, destination venue, country club, or banquet experience strongly preferred.
• Experience managing weddings or complex events from inquiry through execution.
• Ability to build relationships, present confidently, negotiate, and close business.
• Experience preparing BEOs, event timelines, floor plans, guarantees, and related documents.
• Strong knowledge of wedding ceremonies, receptions, food and beverage service, vendor coordination, and event logistics.
• Excellent communication, organization, follow-through, and attention to detail.
• Ability to manage multiple clients, deadlines, appointments, and events simultaneously.
• Comfortable discussing budgets, contracts, deposits, minimums, and billing.
• Proficiency with CRM, event-management, office, and diagramming software.
• Ability to remain calm, professional, and decisive during live events.
• Availability to work evenings, weekends, holidays, rehearsals, and weddings as business requires.

Ideal Candidate

You are warm, confident, highly organized, and comfortable owning both the sale and the event. You can translate a couple’s ideas into a realistic plan, communicate expectations clearly, collaborate with operational teams, and remain calm when plans change.

Most importantly, you take ownership—from the first inquiry through the final farewell.

About Chula Vista Resort

Chula Vista Resort is a family-owned destination resort in Wisconsin Dells offering wedding venues, accommodations, dining, recreation, and resort amenities in one location.

Our couples can create an entire wedding weekend—not simply a single event. The Wedding Sales & Event Manager helps them discover those possibilities and ensures the experience promised during the sales process is delivered with care, accuracy, and hospitality.