What are the responsibilities and job description for the PARTS COUNTERPERSON position at Chuck Nash Auto Group?
Chuck Nash Auto Group is seeking an experienced Parts Counterperson to join our team. Eligible applicants will have a background in automotive parts and are are responsible for assisting estimators and technicians in finding the appropriate parts for their vehicle. You'll work with advisors and technicians to find accessories and order parts for repairs and upgrades to vehicles both retail and wholesale.
Essential Duties include the following. Other duties may be assigned.
- Assists advisors and technicians in selecting required parts in a friendly, professional, and efficient manner.
- Informs advisors and technicians of companion part requirements.
- Answers phone calls, providing price quotes and other information.
- Provides high level if service to internal customers.
- Pulls and fills orders from stock.
- Lists all parts on the repair order.
- Follows up on back-ordered parts.
- Issues credit for parts returned, ensuring that the original RO number is available so that purchase and pricing can be verified.
- Keeps orderly records of all repairs orders, invoices, and special order parts.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Maintains professional appearance.
- Minimum high school diploma or GED equivalent required
- Parts Experienced Required
- Excellent communication and customer service skills
- Bi-lingual is always a plus!
- Strong computer & phone skills (CDK knowledge a plus)
- Ability to problem solve and multi-task
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast paced environment
- Minimum high school diploma or GED equivalent required
- Parts Experienced Required
- Excellent communication and customer service skills
- Bi-lingual is always a plus!
- Strong computer & phone skills (Tekion knowledge a plus)
- Ability to problem solve and multi-task
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast paced environment