What are the responsibilities and job description for the Remote CCM Coordinator (CMA/RMA) - PST or MST position at Chronic Care Staffing?
Chronic Care Staffing is Hiring a Remote Care Coordinator – CMA
Location: Remote (Work From Home — Must live in PST or MST)
Pay Range: $18.00 – $21.00/hour
Employment Type: Full-Time
Schedule: Monday–Friday (No Weekend Work)
Employer: Chronic Care Staffing (CCS)
Overview
Chronic Care Staffing (CCS) is seeking a compassionate and detail-oriented Remote Care Coordinator (CMA/RMA) to join our growing west coast team. This role is ideal for a certified medical professional who thrives in a remote environment and is passionate about supporting patients managing chronic conditions.
As a Remote Care Coordinator, you will serve as a trusted point of contact for patients, providing consistent outreach, education, care coordination, and documentation — all from a HIPAA-compliant home office.
Responsibilities
As a Remote Care Coordinator, you will:
Conduct monthly Chronic Care Management (CCM) calls and verbal enrollments
Perform Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring services
Communicate with patients and families about chronic conditions, medications, and treatment plans
Collaborate with providers and healthcare staff to ensure coordinated care
Promote adherence to individualized care plans and health goals
Support medication reconciliation and patient education
Connect patients with community resources to enhance outcomes and satisfaction
Maintain compliance with CMS guidelines and organizational regulations
Meet expected call volume goals and document thoroughly in EHR systems
Uphold CCS’s reputation for compassionate, patient-focused care
Requirements
Must live in either MST or PST time zone
Unencumbered active CMA or RMA certification
Active BLS certification
High proficiency with EHR systems
Recent experience in a clinical or CCM setting
Proficiency in Google Suite
Ability to work independently in a HIPAA-compliant home office, including:
Locked door
Distraction-free workspace
Two monitors
High-speed internet
Strong clinical reasoning, critical thinking, and problem-solving skills
Excellent verbal and written communication abilities
Preferred Qualifications (Nice-to-Have)
Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring
Familiarity with community resource navigation to support patient care
Experience educating patients/families on chronic conditions and medications
Background in quality measures, reporting, or CMS compliance
Demonstrated team-player mindset in a remote environment
Additional coursework or certification related to care or case management
Home Office Requirements
HIPAA-compliant, distraction-free workspace with a locking door
High-speed internet
CCS-approved computer setup with dual monitors
Benefits
Chronic Care Staffing offers a strong benefits package, including:
Paid Time Off (PTO) with incremental increases
Health, Dental, and Vision coverage
401(k) retirement plan
Life and Long-Term Disability (LTD) benefits
On-the-job training
Growth and advancement opportunities
No weekend work
Salary : $18 - $21