What are the responsibilities and job description for the Sales Representative position at Christopher Alfaro Insurance Agency Inc.?
Full job description
Requirements
- Excellent phone etiquette and communication skills
- Strong customer service orientation with the ability to handle challenging situations
- Multilingual skills are a plus
- Experience in outbound calling and upselling is preferred
- Ability to analyze customer needs and recommend appropriate solutions
- Sales experience is a plus
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and meet deadlines
Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order placement
- Upsell products and services to maximize sales opportunities
- Conduct outbound calls to follow up with customers and gather feedback
- Maintain accurate customer records and update information as needed
- Collaborate with cross-functional teams to ensure customer satisfaction
- Stay up to date on product knowledge and industry trends
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Job Type: Full-time
Pay: $55,000.00 - $92,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
License/Certification:
- Insurance license (Preferred)
Ability to Commute:
- Manhasset, NY 11030 (Required)
Work Location: In person
Salary : $55,000 - $92,000