What are the responsibilities and job description for the Experienced Customer Service Representative position at Christian Slayton Insurance Agency?
Job Description
Christian Slayton Insurance Agency is seeking an experienced Insurance Customer Service Representative to join our award-winning Albuquerque agency. We are looking for a motivated professional who enjoys helping clients, solving problems, and working in a positive team environment.
This is a long-term career opportunity with a well-established agency that values professionalism, teamwork, and exceptional customer service.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
- Assist clients with policy changes, billing questions, and coverage reviews
- Process endorsements, payments, and policy updates
- Provide excellent customer service by phone, email, and in person
- Support client retention and satisfaction efforts
- Maintain accurate client records and documentation
- Identify opportunities to help clients with additional insurance needs
Requirements
- Insurance agency experience preferred
- Property & Casualty License
- Strong communication and customer service skills
- Detail-oriented and organized
- Positive attitude and team-oriented mindset
- Ability to multitask in a busy office environment
Salary : $20 - $23