What are the responsibilities and job description for the Front Desk Coordinator position at Christian Roy's Salon?
Christian Roy’s Salon is looking for a full-time Front Desk Coordinator who is friendly, reliable, and enjoys working with people. We are a busy, high-end salon in the Upper Valley seeking a polished, professional, and highly organized Front Desk Coordinator to be the face of our guest experience.
This is a full-time position with every other Saturday required and evening availability (up to 7:00 PM).
About the Role
Our front desk is more than just answering phones—it is the heartbeat of the salon. This role is responsible for creating a seamless, welcoming, and elevated experience for every guest while supporting our team of stylists and maintaining a well-run daily operation.
Key Responsibilities
- Warmly greet and check in guests with professionalism and energy
- Manage a multi-line phone system and online booking with accuracy
- Schedule appointments strategically to maximize stylist productivity
- Handle checkout, retail sales, and rebooking
- Maintain a clean, organized, and inviting front desk and salon environment
- Support daily salon flow and assist with team communication
- Proactively engage in client follow-up and retention efforts
What We’re Looking For
- Strong customer service and communication skills
- Professional appearance and demeanor
- Ability to multitask and stay composed in a fast-paced environment
- Detail-oriented with strong organizational skills
- Comfortable with computers, scheduling systems, and POS
- A team player with a positive, proactive mindset
Schedule
- Full-time (approx. 35–40 hours/week)
- Every other Saturday required
- Evening shifts required (up to 7:00 PM)
If you are someone who thrives in a fast-paced, client-focused environment and takes pride in delivering an exceptional experience, we’d love to meet you.
To Apply:
Please send your resume and a brief note about why you’d be a great fit.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $18