Transportation Specialist, the Americas

Overview:

The Transportation Specialist, the Americas, is responsible for supporting transportation strategy, operational performance, and capability development across North America. This role will serve as a key transportation subject matter expert, helping drive operational excellence, carrier performance, process optimization, and transportation-related transformation initiatives across retail, ecommerce, wholesale, and omnichannel logistics flows. The ideal candidate combines strong transportation operational knowledge with structured project management capability, analytical problem-solving, and a continuous improvement mindset. This role will partner closely with internal stakeholders, carriers, third-party logistics providers, and technology teams to support scalable transportation operations and evolving supply chain capabilities.

Key Responsibilities:

Transportation Operations & Network Support

• Support transportation operations across domestic and international supply chain flows, including inbound, outbound, retail replenishment, ecommerce, wholesale, and special distribution movements.
• Develop strong understanding of product flows, transportation dependencies, and operational service requirements across business channels.
• Monitor transportation performance, identify operational risks, and support resolution of service disruptions or carrier-related issues.
• Partner with internal teams and external providers to ensure transportation operations align with service expectations and business priorities.

Carrier Performance & Operational Governance

• Support carrier relationship management, operational performance monitoring, and service accountability across transportation providers.
• Track transportation KPIs, service trends, cost drivers, and operational exceptions.
• Assist in carrier performance reviews, issue escalation management, and corrective action follow-up.
• Support transportation governance processes, performance visibility, and continuous operational improvement.

Transportation Optimization & Continuous Improvement

• Identify opportunities to improve transportation efficiency, reduce operational complexity, and enhance service performance.
• Support process redesign, workflow simplification, and transportation capability improvements.
• Analyze transportation flows, constraints, and recurring issues to drive sustainable operational improvements.
• Help strengthen transportation operating discipline, visibility, and process consistency.

Project Management & Capability Deployment

• Support transportation-related projects including carrier onboarding, network enhancements, systems integrations, process redesign, and operational capability deployment.
• Coordinate project activities including timelines, issue tracking, testing support, stakeholder communication, and implementation follow-up.
• Partner with transportation leadership, technology teams, and operational stakeholders to support successful execution of transportation initiatives.
• Support rollout of new transportation capabilities, tools, and process improvements.

Cross-Functional Partnership & Business Support

• Partner closely with Logistics, Planning, Retail Operations, Ecommerce, Finance, Technology, and Customer Service teams.
• Translate operational transportation needs into actionable solutions and coordinated execution plans.
• Support business continuity planning, peak readiness, and transportation risk mitigation efforts.
• Serve as a transportation subject matter resource for operational decision-making and problem-solving.

Skills/Requirements:

• Bachelor’s degree
• 3 years of experience in retail, ecommerce, fashion, or omnichannel transportation or carrier management
• Strong understanding of transportation operations, carrier service models, and supply chain movement flows.
• Experience supporting transportation optimization, operational improvement, or logistics project delivery.
• Transportation operational knowledge across parcel, LTL, FTL, international, and omnichannel logistics environments.
• Structured project management and organizational skills specifically supporting transportation systems (TMS, ERP, shipping platforms
• Proficient in all of Microsoft Office/Suite
• Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
• Ideal candidate has work experience in medium sized multinational company or luxury business.
• Additional language fluency is a plus
• Adheres to company policy and confidentiality
• Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
• Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity
• Versatile; embraces change and is consistently able to develop and adapt to the needs of the business.
• Driven to learn and grow
• Grasps new concepts quickly, prioritizes efficiently and is organized
• Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
• Strong follow up, follow through and attention to detail to ensure deadlines are met.
• Strong knowledge of computer systems/programs

Christian Louboutin Company Core Values:

Employees who work for Christian Louboutin should embody and believe in our Core Values as defined:

• Down to Earth - We stand with authenticity, integrity and respect.

Down to Earth is defined as embodying a true sense of reality. Your head may be in the clouds but your feet are always on the ground. You use common sense and pragmatism in your everyday approach. You show empathy towards others. You are adaptable, unpretentious and relatable. You treat everyone equally and respectfully

• Happiness – As team players, we collaborate with positivity, open-mindedness and fun.

Happiness is defined as the feeling of not fearing the alarm clock and embracing the day ahead of you. You come into work with an optimistic outlook and with good intentions. You enjoy what you do and it shows in your day-to-day interactions. You feel comfortable, supported and encouraged along the way. You are growing and continuously learning. You have a purpose here. Your successes are all of our successes. You can be yourself. You feel a great sense of pride to say “I work at Christian Louboutin.” Days fly by. Is it 6 o’clock already? It’s time to go home and you are excited to do it again the next day.

• Inspiration– We envision the future with confidence, creativity and freedom.

Inspiration is defined as driving thought from a creative and intuitive place. You foster a stimulating environment where imagination is celebrated. Ideas become reality. You are not afraid of being unconventional and are empowered to think outside the box. You are fresh, distinctive and daring. Innovation is our vision, “like no other” is our tradition.

• Passion– We drive the business with agility & care and we are committed to excellence.

Passion at Louboutin is defined as the intense devotion and enthusiasm for what you do every day. You genuinely admire the brand, the heritage, the product and you like the people you interact with. Others can see and feel it, and you create desire for them to want to be part of the #Louboutinworld. You are action oriented and make decisions quickly in order to identify and develop opportunities for success. Business is at the forefront of your mind, and the customer is at the heart of everything you do.

In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law, Christian Louboutin envisions the general compensation range for this position to be $60k - $75k per YEAR. *Please note that this range is NOT inclusive of any other forms of compensation or benefits such as commissions overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

Your personal data is processed by Christian Louboutin following its legitimate interest to manage applications and ensure the efficiency of its recruitment process. To find out more about the processing of your personal data and your rights, please contact the Privacy team at privacyteam@fr.christianlouboutin.com.