What are the responsibilities and job description for the Trades Manager position at Christian Heating, Cooling & Plumbing?
Overview
Christian Home Services is a growing residential service provider specializing in heating, cooling, plumbing, and electrical solutions. We pride ourselves on delivering exceptional customer experiences and high-quality workmanship. As we continue to expand, we are seeking a Trades Manager to help lead our field teams and drive operational success.
Position Overview
The Trades Manager will play a key leadership role in overseeing technicians, ensuring excellent customer service, and driving revenue growth. This position requires a hands-on leader with strong people management skills and a passion for performance, accountability, and coaching.
Key Responsibilities
- Lead, mentor, and manage HVAC, plumbing, and electrical technicians
- Drive a customer-first culture, ensuring exceptional service delivery
- Monitor and improve technician performance, behavior, and professionalism
- Support revenue growth by identifying upsell opportunities and improving close rates
- Collaborate with leadership on operational strategy and team development
- Conduct regular ride-alongs, coaching sessions, and performance reviews
- Maintain high standards for quality, safety, and compliance
- Help recruit, onboard, and retain top trade talent
Qualifications
- 3 years of leadership experience in residential service (HVAC, plumbing, or electrical preferred)
- Strong background in customer service and revenue-driven environments
- Proven ability to motivate and manage field technicians
- Excellent communication and coaching skills
- Results-oriented mindset with a focus on accountability and growth
- Experience with service software/dispatch systems is a plus
What We Offer
- Competitive salary performance incentives
- Opportunity to grow with a rapidly expanding company
- Supportive, team-oriented culture
- Career advancement opportunities
- Full-time position with stability and long-term potential
Why Join Christian Home Services?
At Christian Home Services, we believe our people are our greatest asset. This is an opportunity to step into a high-impact leadership role where you can shape a team, influence growth, and make a real difference in both employee and customer experiences.
Christian Home Services may conduct a pre-employment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $85,000.00/Yr.Posted Max Pay Rate
USD $115,000.00/Yr.Salary : $85,000 - $115,000