What are the responsibilities and job description for the HVAC Service Dispatch Coordinator position at Christian Brothers Mechanical, LLC.?
Christian Brothers Mechanical LLC
We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence.
We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions.
Position: HVAC Service Dispatcher - Coordinator
Pay: $18.00 - $22.00 per hour plus spiffs
Work schedule: Monday Through Friday
Work Hours: 8:00am - 5:00pm
Benefits
We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence.
We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions.
Position: HVAC Service Dispatcher - Coordinator
Pay: $18.00 - $22.00 per hour plus spiffs
Work schedule: Monday Through Friday
Work Hours: 8:00am - 5:00pm
Benefits
- Colonial Life Insurance
- Cancer, dental, life, and accidental insurance
- 40 hours of vacation
- 6 paid holidays flex days
- 401K
- Answering incoming calls
- Outbound calls
- Scheduling service calls and dispatching technicians
- Maintaining and updating dispatch board
- Create work orders
- Support service technicians with questions about customers, scheduling, parts etc.
- Register equipment
- Follow up with customers on service
- Customer service
- 3 years of customer service experience
- HVAC or similar industry experience desired
- Proficient using Microsoft Office, Word, Excel etc.
- Ability to be flexible and adapt to change in a busy work environment
- Clear communication skills both verbal and written
- Willingness to learn HVAC products
- Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment
Salary : $18 - $22