What are the responsibilities and job description for the Customer Service Representative | Weekends Off | Hutto position at Christian Brothers Automotive?
Company Description
Christian Brothers Automotive
Benefits:
- Closed Every Weekend To Spend Time With Family & Friends
- Paid Vacation & Paid Holidays
- Local Owner - Onsite Daily
- Chaplain Care Support Available
- Employee Appreciation Events
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
Christian Brothers Automotive is one of the fastest growing automotive repair facilities in the country. We seek to glorify God through honest and ethical business practices and to serve the local community.
Job Description
Job Title:
Customer Service Representative
Location:
580 U.S. Highway 79 Hutto, TX 78634
Job Overview:
As an Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Responsibilities include, but are not limited to:
- Check guests in and out
- Answer phone calls and schedule appointments
- Providing safe shuttle service for our valued guests in our branded vehicle
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
- Direct, coordinate, and participate in performing guest service activities as dictated by workload
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Follow all safety policies and procedures
- Other duties as assigned
Qualifications
- Proven successful customer service experience is required; driven to serve others
- Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
- Valid state driver's license
- Meet required insurance driving record parameters
- Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
- Bi-Lingual SPanish Preferred
- Previous automotive experience, not required but preferred
Physical Requirements:
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
- The employee is occasionally required to balance, stoop, kneel, and/or crouch
- The employee must occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
- Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.