Community Activities Coordinator

The Hospice Community Activities Coordinator is responsible for planning, coordinating, and executing community outreach events, educational programs, and volunteer activities that promote awareness of hospice services and strengthen relationships with patients, families, referral sources, and community partners. This position serves as a liaison between the hospice organization and the community, helping to increase visibility, support census growth initiatives, and foster meaningful engagement with healthcare professionals, community organizations, and the public.

Essential Duties and Responsibilities

• Plan, organize, and coordinate community events, health fairs, educational seminars, support groups, memorial services, and outreach activities.
• Develop and maintain relationships with referral sources, healthcare providers, senior living communities, civic organizations, churches, and community groups.
• Represent the hospice organization at community events, networking meetings, and professional associations.
• Collaborate with the Business Development, Clinical, Volunteer, and Bereavement teams to support organizational goals and community engagement initiatives.
• Recruit, coordinate, and support volunteers participating in community activities and special events.
• Assist with the development and distribution of marketing materials, presentations, and educational resources.
• Track event participation, community contacts, and outreach activities, providing reports and recommendations for future engagement opportunities.
• Support fundraising efforts, donor relations, and community partnership initiatives as appropriate.
• Maintain knowledge of hospice services, eligibility criteria, and industry regulations to effectively educate community members and referral sources.
• Ensure all community activities align with company policies, mission, values, and regulatory requirements.
• Participate in strategic planning efforts to identify opportunities for increased community presence and referral development.

Qualifications

Education

• Must be at least 18 years of age. High school diploma or equivalency required. Associate's or Bachelor's degree in Marketing, Communications, Public Relations, Healthcare Administration, Social Work, Business, or a related field preferred.

Experience

• Minimum of one (1) year of experience in community relations, healthcare marketing, event coordination, hospice, home health, senior services, or related healthcare settings preferred.
• Experience planning events, community outreach activities, or volunteer programs preferred.

Skills

• Excellent interpersonal, communication, and public speaking skills.
• Strong organizational and project management abilities.
• Ability to build and maintain professional relationships with diverse community stakeholders.
• Proficient in Microsoft Office applications and CRM/database systems.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of hospice philosophy and end-of-life care preferred.

Transportation

• Reliable transportation, valid driver's license, and current automobile liability insurance required.
• Ability to travel throughout the service area to attend meetings, events, and community functions.

Physical Requirements

• Ability to stand, walk, and participate in community events for extended periods.
• Ability to lift and carry event materials weighing up to 25 pounds.
• Ability to travel locally on a frequent basis.

Working Conditions

• Primarily community-based with regular travel throughout the service area.
• Flexible schedule, including occasional evenings and weekends to support community events and outreach activities.