Commercial Loan Operations Specialist (CLO)

Description

This position is available at any Choice Bank location.

The Commercial Loan Operations Specialist is primarily responsible for preparing the loan documents and processing the loan transactions required to support commercial loan activity and the bank’s loan portfolio.

Loan Documentation and Processing

• Process loan documents timely and accurately in accordance with Choice Financial, federal and state laws requirements.
• Inputs loan information onto the core system to accurately reflect executed loan documents.
  
  

Loan Administration

• Processes all miscellaneous updates to loans in the core system, including updates to payment options, payment schedules, statement delivery options, escrow addendums, etc.
• Compiles data for and completes the HMDA-LAR in established timelines.
• Updates commercial loan interest rate matrix and completes daily rate spec changes in core system.
• Processes loan payments daily.
• Tracks and ensures that all mid-term rate changes are executed on the core system for applicable loans.
  
  

Customer Service and Product Support

• Supports, advances and is responsible for meeting Premier Experience service standards.
  
  

Other General & Administrative

• Assist with completing special projects and assignments as required by department leadership
• Actively participate in internal and external continuing education for commercial loan operations and leadership
• Contain knowledge of company products and services
• Have a working knowledge of Choice Financials policies and procedures and comply with them
• Maintain complete confidentiality with regards to customer accounts, loans and bank relationships
• Project a positive image of Choice Financial when representing the organization
• Actively support management and organizational goals
• Interact with other employees to promote teamwork, communications, trust and respect
• Adapt to meet the ever-changing customer and community needs
• Performs duties outside normal scope as assigned
  
  

Related Skills & Key Competencies

• Leads as a team player with excellent interpersonal skills and develops partnerships
• Takes initiative by proactively identifying what needs to be done and acts
• Communicates effectively with excellent written and oral communication skills
• Promotes and administers change and accepts diversity
• Exhibits problem-solving, analytical thinking, and decision-making skills
• Fosters open communication
• Follows policies and procedures
• Proficient computer skills including Microsoft Office (Word, Excel, Access)
• Must work in an efficient, systematic way
• Must display consistency, thoroughness, attention to detail, and strong organizational skills
• Use sounds judgment in prioritizing tasks to work under tight deadlines
  
  

Requirements

• High School Diploma or GED or equivalent experience.
• One to two years of financial or banking experience preferred
• Has knowledge of commonly used concepts, practices, and procedures necessary to perform the functions of the job.
• Assists with departmental projects.
• Performs assigned duties within the department.
• Understands and utilizes Loan Operating Systems.
• Works under regular supervision.
• Limited to specific duties within the department.
  
  

Travel Requirement

This position requires travel to support business needs, including team collaboration, internal trainings, and cross-functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs.

Choice is #PeopleFirst, banking second.

People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.

In contributing to our culture, Choice team members are guided by our core values.

• Embrace change and encourage innovation.
• Know when to ask for help and know when to offer help.
• Better the places we live.
• Work hard. Do the right thing. Have a little fun.
  
  

Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.

Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.

Disclosure

This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees.

All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.