What are the responsibilities and job description for the Full Time - Surveillance Game Protection Manager - Pocola Resort position at Choctaw Nation?
| Full Time | Schedule: Monday-Friday 8:00am-4:30pm (Hours May Vary Based On Business Needs) |
Some Travel Required
Weekly Earned Wage Access is an option for this position.
Job Purpose or Objective(s): Manage all game protection operations and personnel in assigned region. Ensure protection of casino assets and provide leadership of associates. You will report to the Regional Game Protection Manager.
Primary Tasks:
- You will travel to sites in assigned regions, assess demands, and schedule game protection agents to best support operations.
- Monitor surveillance operations to ensure compliance with surveillance policy and procedures, National Indian Gaming Commission MICS, Choctaw Gaming Commission TICS, Choctaw Casino SICS, and other Federal, State, and local regulations.
- Notify Game Protection Regional Manager and Site Surveillance Manager(s) of all noteworthy, suspicious, or unusual activity.
- Maintain training programs and best practices for Game Protection Agents to ensure they are aware of any changes that may affect their business environment.
- You will prepare monthly reports, work with the Card & Table Game Departments to ensure that tribal assets remain protected against threats and investigations are completed.
- Provide information to assist with internal investigations, customer disputes and prepare written reports of results of surveillance reviews.
- Assist the Regional Game Protection Manager in coordinating surveillance equipment adds, moves, and installation and testing on proposed Card & Table gaming equipment, providing approval or feedback when applicable.
- Work with minimum direction and communicate.
- You will testify in court if necessary as a representative of Choctaw Casinos.
- Perform other tasks as may be assigned.
Requirements:
- Bachelor's degree in business or related field or equivalent management experience or 4 years related experience.
- Competent with applications and experience using Microsoft Office Suite and typing skills of 40 wpm.
- Experience of casino Table and Card Games game play and procedures. General knowledge of Federal, State and Tribal regulations that govern Tribal Gaming.
- Manage multiple associates and projects while adjusting priorities according to changes in deadlines and environment.
- Excellent verbal, written, and correspondence skills able to address delicate situations by maintaining control, and discretion.
- Identify advantage players, card counting, money management systems, wage capping, theft and other areas that may be a potential threat to the Table Games Department and Casino Operations
- Excellent, Accurate Vision to distinguish colors, shapes and assess scenes.
- Three (3) years of Casino Table Games or Surveillance experience.
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino & resort associates
- Earned wages access once per week for hourly Associates
- Pet insurance
- Paid vacation / sick time
- Medical / Dental / Vision
- 401(K) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO Paid Life Insurance
- Teladoc
- On Site Dental Clinics (Jet Dental)
- On Site Mammogram Services
- Free diabetes and hypertension monitoring benefit (Livongo)
- Accolade- Concierge Benefits Program
- Wellness Program that equals savings on health insurance cost (Virgin Pulse)
- Maternity Care Program
- (Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
- Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
- Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
- Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
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