What are the responsibilities and job description for the Assistant Casino General Manager - Durant Resort position at Choctaw Nation?
Description
Assistant Casino General Manager
The Assistant General Manager is responsible for assisting the General Manager or Senior Director of Casino Operations with the planning, leading and coordinating of all business activities of a designated Choctaw Casino and Resort property. The Assistant General Manager will act for the GM during their absence.
Primary Tasks:
Execute long-term strategic objectives through proactive oversight of tactical plans execution.
Support the General Manager/RGM in the leadership of the property team through supporting the vision, prioritizing resources, and aligning property leadership with growth strategies and overall brand-wide development initiatives.
Implement growth strategies to increase market share by managing financial performance, assessing market factors, demographic trends, and competitive strategy.
Maintain a regular, consistent presence during peak times and major property events to actively evaluate service improvement needs and evaluate property performance.
Monitor property leadership performance standards and assist the General Manager/RGM in holding directors/managers accountable for performance.
Responsible for guiding, instructing, and developing direct reports, as delegated by the General Manager/RGM in the proper performance of their duties.
Monitor operations to ensure that the property is in line with brand-wide quality assurance objectives .
Implement and model all guest experience standards and drives higher levels of guest satisfaction across all departments.
Maintain effective and harmonious channels of communication across the organization and ensures the General Manager/RGM is kept apprised of crucial issues; promote high levels of associate engagement to enhance morale and create a positive working environment.
Perform o ther duties as may be assigned.
Required Education, Skills, and Experience:
MINIMUM
Bachelor’s degree or equivalent experience in Business or Casino Operations
General computer application proficiency (spreadsheets, word processing)
Exceptional communication skills have a passion for guest service, eye for creativity, innovation, strong analytical skills, and attention to detail
Understand P&L statement and how his/her actions impact, improve
Ability to coach and mentor others to increase business acumen and the leadership ability
Five (5) to seven (7) years casino experience involving gaming floor
TARGET
MBA/Graduate Degree experience in business or related field
General computer application proficiency (spreadsheets, word processing)
Exceptional communication skills have a passion for guest service, eye for creativity, innovation, strong analytical skills, and attention to detail
Deep understanding of P&L statement and the underlying drivers of financial results for each key area of operation
Proven track record for developing leaders and increasing the professional talent of support teams
Eight (8 ) years prior work experience in Casino/Resort Operations Management
#LI-JC2
Job Gaming
Primary Location OK-Durant
Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701
Organization Gaming
Schedule Regular
Full-time
Variable
Req ID: 22004044
