What are the responsibilities and job description for the Veterinary Receptionist position at Chino Hills Animal Hospital & Pet Resort?
Chino Hills Animal Hospital & Pet Resort is seeking a friendly, reliable, and compassionate full-time Receptionist to join our team. This role is ideal for someone who enjoys working with both people and pets, and is looking to grow within a supportive, fast-paced veterinary environment.
As the first point of contact for our clients, the Receptionist plays a key role in creating a welcoming and positive experience while ensuring smooth daily operations at our 8-doctor practice, open 7 days a week.
What We’re Looking For
- A genuine love for animals and compassion for their care
- Strong interpersonal and communication skills
- Excellent customer service abilities
- A team-oriented mindset
- Previous reception and/or veterinary experience preferred
Key Responsibilities
- Greet and assist all clients in a friendly and professional manner
- Answer and manage incoming phone calls
- Check clients in and out for appointments and boarding services
- Schedule appointments and boarding reservations
- Maintain accurate client, pet, and vaccination records
- Create and manage customer accounts in our software system
- Monitor and maintain the front lobby area
- Complete daily checklists and support overall hospital operations
- Assist in maintaining cleanliness of the hospital and pet resort (inside and outside)
- Be punctual and prepared for scheduled shifts
- Provide shift coverage when needed
- Uphold a professional attitude at all times
Note: This job description is not intended to be an exhaustive list of all duties.
Requirements
- High school diploma or equivalent
- At least 1 year of receptionist and/or veterinary experience (preferred)
- Ability to lift up to 40 pounds
- Ability to stand for extended periods (up to 10 hours)
- Availability to work full-time, including weekends
- Ability to work efficiently in a fast-paced environment
Additional Information
- This is a full-time position with opportunities for long-term growth
- All employees must pass a pre-employment drug screening
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $19