What are the responsibilities and job description for the Administrative Associate/Reception position at Chinn GYN, LLC?
We are seeking an extraordinary, organized, punctual & friendly Administrative Associate to join our team in full-time capacity for daytime coverage. In this role, you will be responsible for all reception & clerical duties at the front desk of our office. As a front-line employee, your role will be critical for improving customer experience & satisfaction. Your ultimate goal should always be to make our patients feel comfortable & well cared-for in our office.
About Chinn GYN, LLC
Description
Duties & responsibilities:
Keep the front desk & lobby area clean, tidy & necessarily stocked.
Greet, communicate with & welcome guests.
Keep the office in order.
Answer patient questions about services and processes in the clinic.
Answer incoming calls & redirect them or otherwise document messages.
Receive incoming mail & direct to appropriate destination.
Assist with administrative tasks such as checking invoices and faxes.
Monitor & update records & files.
Accept & process payments & communicate costs to patients.
Prepare billing statements & assist patients in understanding & utilizing all financing options.
Become well-versed in the products & services we offer, such that you can cogently discuss options & assist patients in making appropriate selections.
Schedule encounters with our medical providers as desired & manage the flow of patients into & out of the clinic.
Salary
$23 - $28 per hour
Salary : $23 - $28