What are the responsibilities and job description for the Server/Host position at China City Restaurant?
Job Title: Host / Server (Part-Time)
Job Summary
We are looking for a friendly, organized, and high-energy Host to join our team. This role is the first and last impression for our guests and plays a critical part in managing the flow of the restaurant.
This position will consist of both host and server shifts based on business needs. The ideal candidate is welcoming, detail-oriented, and able to stay composed and efficient in a fast-paced environment.
Flexible scheduling available. Hourly tips.
Key Responsibilities
Hosting Duties:
- Greet all guests warmly and promptly upon arrival
- Manage waitlists and reservations with accuracy and efficiency
- Control the flow of seating to support both guest experience and service pace
- Communicate clearly with servers, kitchen, and management regarding table status and timing
- Answer phones, provide accurate information, and handle takeout orders as needed
- Maintain a clean, organized, and welcoming host stand and entry area
Serving Duties:
- Provide attentive, efficient, and personable service to all guests from start to finish
- Guide guests through the menu, answer questions, and make recommendations confidently
- Accurately take orders and enter them into the POS system in a timely manner
- Deliver food and beverages promptly while ensuring accuracy and presentation standards
- Monitor tables and perform quality check-ins without being intrusive
- Anticipate guest needs, refill beverages, pre-bus tables, and maintain table cleanliness throughout service
- Handle guest concerns professionally and escalate issues when needed
- Process payments accurately and follow all cash handling procedures
- Complete all opening, closing, and side work duties to standard
Qualifications
- Prior restaurant experience preferred (hosting or serving)
- Strong communication and multitasking skills
- Ability to stay calm and organized under pressure
- Friendly, outgoing, and team-oriented attitude
- Quick learner with strong attention to detail
- Must be 18 years or older
Availability Requirements
- Must have availability for days, evenings, and weekends
Physical Requirements
- Ability to stand and walk for extended periods
- Frequent use of hands and arms, including reaching and bending
- Ability to lift and carry items as needed
- Comfortable working in a fast-paced, high-interaction environment
Job Type: Part-time
Pay: From $17.13 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $17