Residential Group Home Supervisor

About The Role

As a Group Home Supervisor, you will oversee the daily operations of a ChildServe Home, ensuring high‑quality care, staff leadership, and compliance with state and federal regulations. This role supports 24-hour operations and helps create a safe, engaging, and supportive environment for children and young adults with special health care needs.

Schedule:

M-F Business hours with rotating on call weekends and evenings

How You’ll Make an Impact

• Oversee daily home operations, including on‑call duties, safety, supplies, budgeting, documentation, and regulatory compliance.
• Maintain accurate service documentation, billing requirements, and implement improvements based on audits.
• Build positive, age‑appropriate interactions with children/young adults and lead care planning with families and interdisciplinary teams.
• Coordinate with therapists and other professionals to ensure care needs, equipment, and services are provided.
• Hire, train, coach, and support staff; oversee scheduling, manage overtime, and ensure high‑quality care through observations and retraining.
  
  

What You’ll Need:

• Bachelor’s degree in human services or related field; meets QIDP qualifications.
• At least 1 year of experience supporting individuals with intellectual or developmental disabilities and 1 year of supervisory experience.
• Strong leadership, communication, and relationship‑building abilities.
• Skilled in decision‑making, prioritization, and maintaining professionalism in changing environments.
• Ability to follow policies and regulatory guidelines; proficient with Microsoft Office and able to learn new software; maintains confidentiality and works effectively with diverse populations.
  
  

Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing careers@childserve.org.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)
  
  

Make a Difference Every Day at ChildServe

• ChildServe partners with families to help children with special healthcare needs live a great life.
• ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
• ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.
  
  

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers@childserve.org. ChildServe is an Equal Opportunity Employer.