Intake Coordinator

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

At Children’s Specialized ABA, We Envision a Future Where Every Child Diagnosed With Autism Has Access To Innovative And Compassionate Care, Empowering Them To Thrive And Reach Their Full Potential. Our Vision Is Built On Four Core Values

• Inclusivity: We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences. 
• Innovation: We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism. 
• Connection: We actively engage with the health systems and broader community to coordinate services and care for people with Autism. 
• Quality and Safety: We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve. 
  
  

Join Us as an Intake Coordinator

The Intake coordinator works alongside clinical staff and families to coordinate scheduling for proper case treatment plans

What You'll Do

• Completing intake phone calls for new client referrals
• Educating families about the services we provide
• Verifying client insurance benefits to determine eligibility
• Communicating with families their insurance benefits and financial obligations
• Accurate data entry and communication recorded in EHR and other software
• Updating client availability for therapy
• Input, update, and exercise discretion to modify client schedules as needed
• Exercise discretion to schedule clients appropriately, maximizing their authorization
• Communicating all schedules changes with entire team including family, RBT, and BCBA
• Use judgement in addressing concerns with filling schedules and any other client concern
• Inputting authorizations into EHR
• Auditing all parts of EHR for accuracy and completeness
• Evaluating staffing needs and communicating with team
• Attending team meetings and communicating current needs
• Identify scheduling and staffing adjustments necessary, and address accordingly based on client satisfaction feedback received
• Use judgement in coordinating schedules of other professionals (SLP, OT, psychologist, social worker, etc.)
• Other duties as assigned
  
  

What You'll Need

• High School diploma or equivalent
• 1 to 3 years previous experience with intake and scheduling in helathcare
• Strong communication skills
• Detail oriented
• Experience in ABA preferred
• Experience with Central Reach a plus
  
  

Work Location & Hours:

This is a full-time position that will be on-site in our Owings Mills, MD EI Center. The core hours are 8:30am to 5:00pm.

Why Work With Children’s Specialized ABA?

We’re an amazing ABA provider! We take a whole-child, whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.

Here’s What You Can Expect

• Up to 19 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure 
• Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more! 
• Free 50k life insurance policy.  
• Free Employee Assistance Program (EAP).  
• 401(k) retirement savings plan 
• Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more. 
  
  

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $22.00 to $26.00 per hour There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.

Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.