Care Coordinator

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

At Children’s Specialized ABA, We Envision a Future Where Every Child Diagnosed With Autism Has Access To Innovative And Compassionate Care, Empowering Them To Thrive And Reach Their Full Potential. Our Vision Is Built On Four Core Values

• Inclusivity: We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences. 
• Innovation: We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism. 
• Connection: We actively engage with the health systems and broader community to coordinate services and care for people with Autism. 
• Quality and Safety: We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve. 
  
  

Join Us as a Care Coordinator

The Care Coordinator role assists families with coordinating around their schedule and case starts. This role bridges the gap between client and employee scheduling/staffing

What You'll Do

• Reach out to families once their assessment is completed to confirm availability and discuss the next steps in the process
• Reach out to RBTs/BTs once they are hired to discuss caseloads and expectations Accurate data entry and communication recorded in EHR and other software   Update client availability and employee availability in Central Reach  
• Schedule start dates for families, coordinate closely with clinical team, families and employees
• Coordinates restaff dates with families as needed
• Schedule and cancel sessions in Central Reach
• Conduct monthly check-in with families and RBTs. Document conversations and do any follow ups needed.
• Provide corrective action when needed for RBTs for attendance, unconverted sessions notes, accurate data collection, etc.
• Exercise discretion to schedule clients appropriately, maximizing their authorization  
• Audit all parts of EHR for accuracy and completeness  
• Evaluate staffing needs and communicate with team  
• Attend team meetings and communicate current needs  
• Identify scheduling and staffing adjustments necessary, and address accordingly based on client satisfaction feedback received
• Other duties as assigned
  
  

What You'll Need

High School diploma or GED

2 to 5 years experience with intake/care coordination in a healthcare setting OR 2 years as an RBT role in ABA

Detail-oriented and organized.

Excellent verbal and written communication skills.

Proficient with Microsoft Office Suite or related software.

ABA experience is a plus.

Work Location & Hours:

This is a full-time position in our Greensboro, NC EI Center that will START remote as we add new office space, then will move to hybrid. The core hours are 8:30am to 5:00pm..

Why Work With Children’s Specialized ABA?

We’re an amazing ABA provider! We take a whole-child, whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.

Here’s What You Can Expect

• Up to 24 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure 
• Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more! 
• Free 50k life insurance policy.  
• Free Employee Assistance Program (EAP).  
• 401(k) retirement savings plan 
• Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more. 
  
  

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $55,000.00 to $60,000.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.

Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.