Receptionist (Bilingual English/Spanish)

A great receptionist can make all the difference in the ease with which your workday runs! We are looking for an approachable, friendly, and organized receptionist that can make a positive impact in the lives of our clients and community members.

Mission:

The mission of Children’s Resource & Referral of Santa Barbara County is to develop strong and healthy families by providing education, care, and resource systems to children, their parents, and caregivers, with a special emphasis on low income and under-represented children and families.

Required Qualifications

· Three (3) years’ experience with customer service or related field

· Must be able to speak, read, and write - Fluent bilingual English/Spanish required

· Familiarity with the early care and education field

Competencies

· Demonstrate clear and effective communication skills

· Strong computer skills, including proficiency in Microsoft Office (e.g. Word, Excel and Outlook).

· Build and maintain positive relationships with parents and child care providers.

· Multitasking and time-management skills, with the ability to prioritize tasks.

· Strong interpersonal skills including the ability to build trust and work effectively with diverse client populations.

· Ability to be flexible, innovative and adapt to the changing needs of the program, department and agency

Essential Job Functions

• Greet and welcome guests as soon as they arrive.
• Direct clients to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Receive and distribute client documents.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Prepare packets, flyers and mass mailings.
• Works collaboratively with team members and acts as a support to various departments.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Performs any other like duties as assigned.

Accountability/Supervision Received:

· Must have the ability to work flexible days as work may include occasional evenings and weekends.

· Must maintain accurate calendar, and update supervisor of scheduling changes.

· Reports to the Family Services Assistant Manager and Family Services Coordinator

· This role has no supervisory responsibilities.

Special Requirements:

· Must successfully pass the Department of Justice (DOJ) criminal background check prior to first day of employment.

Physical Requirements:

Must be able to carry out all essential functions satisfactorily; Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Approximately 50 percent of time is spent sitting. However, will frequently be required to walk, stand and bend. Must be able to talk and hear well. Good vision is imperative. Occasionally required to stoop, kneel, crouch or crawl. Required to lift and/or move unassisted up to 25 pounds.

www.crrsbc.org.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Language:

• Spanish fluently (Required)
• English Fluently (Required)

Work Location: In person

Salary : $19 - $20