What are the responsibilities and job description for the Front Office Assistant - Weekends - Hoover/ Hwy.150 area position at Children's of Alabama?
This position is 8 am - 12 pm every Saturday and Sunday
Summary
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient and friendly work environment; and providing clerical support to assigned Medical Group.
Responsibilities
Greets and receives patients on arrival to practice. Confirms that patient information/data is correct on the chart.
Answers telephone and makes all appointments for patients.
Prepares new patient charts and enters them into the computer.
Enter all name/address changes on patient accounts. Copy current insurance card. Handle patient charges
Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
Take calls, messages and schedules consults for physicians.
Talk with potential new patients concerning our policies.
File incoming reports, records and lab work.
Fill out all forms (immunization, day care, school, sports, etc.)
Call all “No Show” appointments and note this on the chart.
Write the doctor’s excuses for school/work as directed by the physician.
Call in prescriptions for the patient as requested by the physician.
Hand out prescriptions, immunization/school/camp forms that are picked up.
Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
Copy patient records to be sent to new physician.
Perform other business office duties as required.
Education
- High School Diploma or equivalent required.
Experience
- One year of medical office or healthcare administration experience.
