What are the responsibilities and job description for the Security Officer position at Children's Hospital of The King's Daughters?
Summary
- 1400-2230 Sunday - Saturday including weekends
- GENERAL SUMMARY
- The Security Officer provides a safe and secure environment for patients, visitors, and staff. The role requires situational awareness, assessment and interventional skills. The role often entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs to maintain a safe and therapeutic clinical environment. Reports to Security Management or designee.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures the security of buildings and property through regular patrols and reporting.
- Ensures patient safety by completing regular environmental assessment and periodic unit rounds.
- Promotes positive guest relations by assisting visitors.
- Promotes positive guest relations by assisting visitors.
- Investigates incidents that occur on health system property.
- Reports as a team member to all hospital behavior emergencies. Responds quickly in a professional and therapeutic manner.
- Performs least restrictive verbal and physical de-escalation techniques necessary.
- Generates reports and completes follow up on incidents as directed.
- Maintains and inspects alarms and safety equipment.
- Assists with evacuations in emergency situations requiring strength, stamina and flexibility.
- Responsible for Safe Car transport of patients being admitted in coordination with mental health clinicians.
- Provides support to ensure a Safety Officer is present as needed for court proceedings.
- Assists with patient admissions in a timely, organized and client-centered fashion.
- Responsible for visitor management to include providing orientation, screening and badges for entrance.
- Participates in debriefing of escalation events.
- Assists with patient transitions as needed.
- Works to establish a rapport with patients with the goal of de-escalation in mind.
- Attends change of shift and unit level huddles as requested.
- Performs other duties as assigned.
- LICENSES AND/OR CERTIFICATIONS
- None required.
- MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- High school graduate or equivalent.
- At least two years of security officer experience preferred.
- Minimum of one year of experience in a behavioral health setting, crisis intervention, de-escalation or hospital environment preferred.
- Military or Law Enforcement experience preferred.
- Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.
- Must have a valid driver’s license.
- Must meet the insurability policy requirements to drive a CHKD vehicle.
- Must be able to pass the CHKD driving test within 30 days of employment.
- CPR Training required and/or must be obtained within 45 days of hire.
- CPI Crisis Prevention Training must be obtained within 30 days of hire.
- Must be able to successfully complete a post-offer pre-hire physical and Functional Capacity Screening and annually thereafter.
- WORKING CONDITIONS
- Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.
- PHYSICAL REQUIREMENTS
- Click here to view physical requirements.