HR Well-being Program Manager II -- Empowerment and Improvement

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

The Office of Employee Well-being empowers and supports individuals and teams to promote well-being and foster a healthy workplace for CHOP employees. CHOP’s investment in employee well-being is organized around three domains: culture, ease of daily work, and personal resilience. The Office of Employee Well-being team develops initiatives to center well-being within CHOP’s organizational culture, support leaders in behaviors and strategies that promote well-being, partner with operational leaders to improve the experience of working at CHOP, and ensure that CHOP staff member are aware of and have access to resources for maintaining individual resilience. The HR Well-being Program Manager II will work with the Chief Well-being Officer to strengthen the program's outreach to employees, implement the organization's well-being strategy, work with institutional partners to build and grow programs that promote workforce well-being, and support teams in identifying and making progress toward well-being goals.

What You Will Do

• Support teams in undertaking well-being improvement projects grounded in quality improvement methodology, including identifying drivers of burnout and implementing interventions to address them
• Convene and facilitate focus groups and town hall meetings on topics related to well-being to elicit pain points, perspectives, and ideas which can be used to inform program building
• Design and administer surveys to gather feedback on programs and priorities
• Identify and propose programming to address workforce needs that are identified through needs assessment
• Oversee development, administration, and evaluation of programs to support workforce well-being
• Manage well-being improvement project timelines
• Identify and track metrics to measure the impact of improvement projects
• Create and deliver educational presentations on topics related to well-being
• Work with internal communications to craft messaging related to well-being, including creating and managing content for a monthly well-being newsletter
  
  

Education Qualifications

• High School Diploma/GED Required
• Bachelor’s Degree Required
• Master's Degree Preferred
  
  

Experience Qualifications

• At least five (5) years relevant experience required
• Previous training and experience utilizing quality improvement methodologies required
• Previous experience in the healthcare field required
• Demonstrated interest in and engagement with topics related to well-being and resilience required
• Previous experience in the clinical setting preferred
• Training in workplace well-being modalities such as mindfulness, coaching, or positive psychology preferred
  
  

Knowledge, Skills And Abilities

• Excellent oral/written communication skills, including group facilitation and presentation skills (Required proficiency)
• Excellent interpersonal skills, including leadership, conflict management, and relationship-building across functions (Required proficiency)
• Demonstrates a commitment to and knowledge of practices and behaviors that support diversity, equity, and inclusion (Required proficiency)
• Ability to navigate sensitive conversations and handle confidential information with discretion and tact (Required proficiency)
• Strong understanding of organizational dynamics and change management principles (Required proficiency)
• Excellent organizational and time-management skills (Required proficiency)
  
  

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

$107,200.00 - $142,100.00 Annually

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.