Radiology Patient Services Coordinator

Job Title & Specialty Area: Radiology Patient Services Coordinator

Department: Radiology Diagnostic

Location: Hosp-Dal-C

Shift: Monday-Friday Day Shift

Job Type: On Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

This position is responsible for facilitating patient services within Radiology to ensure patients are seen in as timely a manner as possible by maintaining awareness of total patient load, departmental issues and priorities. This position reports to the team lead or manager.

Responsibilities

• Monitor flow of procedures / exams; prepare the next patient; assist technical staff with set-up and completion of exams.
• Monitor patient service within the department before, during and after a procedure / exam. Establish service priorities based on needs and coordinate with other staff to ensure services are delivered according to priorities.
• Greet patients / families in the waiting room; prepare the patient for exam and escort the patient to the exam room.
• Use Radiant to start, end and complete exams.
• Other duties as assigned by the Manager, Director or Medical Director.
  
  

Work Experience

• Less than 1 year Required
• Customer service in a hospital or service environment Required
  
  

EDUCATION

• High school diploma or equivalent Required
  
  

LICENSES AND CERTIFICATIONS

• Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements Upon Hire Required
  
  

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
  
  

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.