What are the responsibilities and job description for the Scheduling Coordinator position at Children's Dental Center?
Job Description
Children's Dental Center is seeking a full-time Scheduling Coordinator to be part of our amazing team! This role is a critical part of our practice and will work in a dedicated call-center area on the top floor of our office in central Sioux Falls.
Our goal at Children's Dental Center is to provide a fun environment where children can have a positive dental experience while providing top-quality dental care. We are seeking dependable, fun, hard-working, proactive team players to join our practice. If you are a compassionate, detail-oriented person committed to excellent patient care who enjoys working with children, we would love to meet you!
Office Hours:
· Monday: 7am – 5pm
· Tuesday: 7am – 5pm
· Wednesday: 7am – 1:30pm
· Thursday: 7am – 5pm
· Friday: 7am – 12pm
Responsibilities:
· Answer incoming phone calls and schedule patients for dental treatment.
· Triage and transfer phone calls as necessary.
· Make outgoing phone calls to confirm patient appointments.
· Update necessary documentation in patients’ charts.
· Monitor the shared office email and respond to inquiries.
· Communicate with external dental offices and handle patient referrals to our practice.
· Additional duties as needed such as following up with patients, transferring records, and other necessary tasks related to scheduling.
Requirements:
· Preferred at least 1 year of experience in a dental office setting.
· Must communicate effectively and demonstrate a passion for customer service.
· Must have a positive, upbeat attitude and display a commitment to helping teammates.
· Compassionate and caring attitude toward patients and parents.
· Attention to detail and ability to multitask in a fast-paced environment.
· Experience with electronic health records/patient management systems preferred.
· Must arrive on time and adhere to the attendance policy.
We offer competitive compensation, opportunities for professional growth, and a supportive work environment. If you meet the qualifications listed above, we encourage you to apply for this position!
Other Details
· Job type: full-time
· Expected hours: 36 – 40 per week
· Schedule: Monday – Friday
· Salary: $20.00 – $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- More
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $25