Family Team Conference Facilitator (Safe Way Forward)

Salary: $66,300 - $70,000/yr

Position Summary: The Family Team Conference (FTC) Facilitator will report to the Program Director and work closely with all program staff to schedule and facilitate Family Team Conferences; coordinate meetings with providers to review risks and protective factors as well as service goals and next steps. FTCs will take place initially and throughout the life of the case. The FTC Facilitator will also gather reports on conferencing statistics for the purposes of Quality Assurance (QA) compliance.

Essential Duties

• Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
• Facilitate Family Team Conferences (FTCs).
• Conduct pre and post FTC briefing of case with case planner and Supervisor.
• Identify, evaluate and address all safety and risk concerns during conferences.
• Oversee the scheduling and coordinating of all conferences, including initial, planning and termination conferences.
• Collaborate with ACS and other service providers.
• Prepare statistical reports with regards FTC standards and policies.
• Ensure adherence with agency, ACS and OCFS policies and procedures.
• Participate in Children’s Aid and ACS meetings, trainings, and planning sessions.
• Liaison with the CQI department and designated leadership to ensure the program meets all conferencing mandates.
• Track, record and coordinate all conferences. Document FTC outcomes in Connections and PROMIS within 48 hours.
• Participate in and conduct ongoing trainings for staff on FTCs.
• Provide shared coverage for Child Safety Conferences and Family Team Meetings with ACS.
• Ability to work flexible hours on weekdays and availability on Saturdays, as needed.
• Perform other duties as assigned.
  
  

Minimum Qualifications

• Master’s degree in social work, mental health, or another related field required.
  
  

Key Competencies

• Fluent Bilingual English/Spanish preferred.
• Trained in FTC preferred.
• Excellent oral and written communication skills (English and Spanish).
• Thorough working knowledge of ACS Preventive Services systems.
• Thorough working knowledge of ACS intimate partner violence protocols for FTC.
• Excellent organizational and management skills.
• Excellent interpersonal and group work skills.
• Ability to work under pressure.
• Ability to connect and have empathy for parents and teens.
• Experience with families in crisis and at risk of child placement due to neglect/abuse.
• Knowledge of ACS Connections and PROMIS systems.
  
  

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.