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Mobile Crisis Program Director ($7000 Sign-On!)

CHILD & FAMILY SERVICES INC
New Bedford, MA Full Time
POSTED ON 3/12/2026
AVAILABLE BEFORE 5/11/2026

Summary

The New Bedford AMCI/YMCI Program Director has the overall responsibility for the day-to-day operations and management of the AMCI & YMCI services in the New Bedford Area of MA which includes the Greater New Bedford areas. The New Bedford AMCI/YMCI Program Director serves as a member of the leadership team and completes additional administrative activities such as hiring, scheduling, performance reviews, and participating in the CQI process.

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

  • Directs and oversees all personnel activities in the New Bedford AMCI/YMCI Program, which includes some of the day-to-day New Bedford Site operations.
  • Ensures adherence to the AMCI/YMCI program specifications
  • Works with the staff working out of the New Bedford Office to ensure daily support and the oversite of day-to-day operations including the open access clinic staff.
  • Works in conjunction with the Associate VP of Human Resources and the Employee Relations & Engagement Manager for all hiring and disciplinary action of employees
  • Provides programmatic supervision and clinical supervision when appropriate
  • Works with the VP of Acute Care Services to develop the program budget and manages within the fiscal year budget
  • Maintains contact with program related staff from contracting and other funding sources
  • Collects and reports data critical to operation of the AMCI/YMCI Program
  • Represents program at key meetings internal and external to the agency
  • Participates as a member of the site management team
  • Shares administrator on-call duties with staff identified in collaboration with the VP of Acute Care Services
  • Willingness to work a flexible schedule as needed with evening hours included
  • Promote high staff morale and team atmosphere within the department

All 24-hour/Acute Care Staff are considered essential.  Essential staff are defined as personnel who are expected to report to work as scheduled, regardless of holidays and/or during any emergency situation and/or agency closing (i.e., inclement weather) to ensure the ongoing operations of the program.   

Due to the type of work and client needs, this position may need to work beyond a forty-hour work week. Additionally, essential staff may be required to remain on shift or work an additional shift until relief staff are available.   

For overnight positions, staff are required to stay awake for the entirety of their shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Required Education and Experience

A completed Master’s degree in Clinical Social Work, Clinical Mental Health Counseling, Clinical Psychology or other clinical licensure eligible degree program is required. This individual must be independently licensed with an LICSW or LMHC in the state of Massachusetts with three years of full-time or the equivalent part-time post licensure experience in a mental health setting, preferably working with children and/or families. This individual can be independently licensed with a LADC-1, but must still have an LICSW or LMHC license eligible degree. This individual must also have one to two years of supervisory or program management experience. 

Cultural Competency Qualifications: 

  • Awareness of personal attitudes, beliefs, biases, and assumptions about others 
  • Knowledge of the various dimensions of diversity, including gender, race, and ethnicity 
  • Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way 
  • Cultural knowledge of key populations that will be served to address disparities in service delivery
  • Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own 
  • Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency 

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Benefits:

  • Benefit eligible at 20 hours per week
  • Medical – Harvard Pilgrim/HealthPlans Inc.
  • Dental – Delta Dental of MA
  • Vision - EyeMed
  • Wellworks for You (Employee Wellness)
  • 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
  • 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
  • Tuition reimbursement – Up to $1,500 per calendar year
  • Professional Licensure reimbursement (LICSW, LMHC)
  • Flexible spending accounts – save on medical expenses and dependent care!
  • 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
  • 100% Employer paid Life Insurance
  • 100% Employer paid Long Term Disability and AD&D
  • 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Salary : $70,720 - $80,080

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