Demo

Program Director II E

Child & Family Service
Hilo, HI Full Time
POSTED ON 10/10/2026
AVAILABLE BEFORE 12/9/2026

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities.  Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

MISSION STATEMENT

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multicultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities! 

SUMMARY OF DUTIES

The Program Director is primarily responsible for operations, staff development, quality of services, and financial performance of assigned CFS programs serving children, survivors, and families. The director translates each contract’s requirements into clear service plans, supports safe and culturally responsive practice, and ensures that staff have the supervision and resources needed to meet participant needs including providing back up to services as needed. 

The Program Director plans, organizes, coordinates, monitors and evaluates the services provided to meet program goals.  The role balances shared leadership across the portfolio with the distinct requirements of each program and advances CFS’s HOPE values: Humility, Ownership, Perseverance, and Engagement. 

EDUCATION

  • Master’s Degree from a school accredited by a recognized accrediting agency in social work, human services, psychology or related field. 

EXPERIENCE

  • Over two years, up to and including four years.
  • Other (Specify):  
    • Master’s degree in social work, human services, psychology, or a related field from an accredited institution. LSW, LCSW, LMFT preferred.
    • 6 to12 years post-master’s experience in professional work.
    • At least 2 years of experience in providing relevant services.
    • 2 years or more of administrative & supervisory experience.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Experience in working with programs involving domestic violence, sexual abuse, trauma and congregated living. 
  • Willingness to work with others, including participants coping with multiple issues, and coworkers as part of a team
  • Able to work flexible hours, including evenings and weekends. 
  • Ability to demonstrate excellent interpersonal skills and professionalism. 
  • Experience in managing multiple priorities. 
  • Good written and verbal skills. 
  • Assuming or assigning professional responsibility for work completed.
  • Ensuring service delivery is performed according to organization’s mission statement, policy and procedures and service philosophy.
  • Providing in-service training.
  • Competent to assess the needs of the participant, resources available to meet those needs and the legal and/or policy requirements governing service delivery.
  • Professional leadership.
  • Recruits, selects and appraise personnel.
  • Conduct performance evaluations.

OTHER POSITION REQUIREMENTS

  • This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver’s abstract.
  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • The nature of this position requires the incumbent to be on-call 24 hours a day, 7 days a week.
  • This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
  • Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.  

At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.

Salary : $80,850

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