What are the responsibilities and job description for the Provider Assistant Specialist position at Child Development Support Corporation?
Child Development Support Corporation (CDSC), a nationally accredited, NY State funded Child Care Resource and Referral Agency, is currently seeking a Provider Assistant Specialist to join its team. The individual we seek should possess a high degree of integrity, flexibility, initiative and ability to work independently and as a team member; have strong written and verbal communication and interpersonal skills and demonstrated training experience.
Working under the direct supervision of the Coordinator, Child Care Resource & Referral Services, the Provider Assistant Specialist will provide technical assistance, training and support to family and group family childcare providers throughout New York City, to enhance their capacity to offer quality programs for children and to sustain the operation of their businesses.
Specific Responsibilities:
§ Consultations via telephone and electronic means regarding child care options, quality indicators, regulatory requirements and the cost of child care
§ Assisting parents in developing child care plans to meet family needs
§ Data entry with 95% accuracy
§ Maintaining electronic log of client interactions
§ Attending community outreaches, agency fairs and meetings, some weekends and/or evenings required
§ Attending program related meetings and professional development opportunities as assigned
§ Facilitating provider information and education sessions
§ Consulting with regulated providers re: program attributes, rates and fees
§ Providing in-person and virtual technical assistance to family and group family child care providers
Qualifications:
§ Associate’s or Bachelor’s Degree in Early Childhood Education, Counseling or Human Services or Family Development Credential
§ Customer service, Family engagement and/or Counseling experience (at least 2 years)
§ Knowledge of NYC’s public and private child care system a plus
§ Knowledge of child development and NYS/NYC child day care regulations a plus
§ Familiarity with social media platforms
§ NYS Training Credential a plus
§ Familiarity with program assessment tools a plus
§ Demonstrated experience in working with diverse audiences
§ Proficiency in the use of Microsoft office applications: Word, Excel, PowerPoint
§ Excellent oral and written skills. Flexible and able to work in a fast paced environment
§ Bilingual applicants are encouraged to apply
To Apply:
Please email cover letter and resume to Rhonda Carloss Smith, at rsmith@cdscnyc.org. Please type “Parent & Provider Specialist” in the subject heading.
NO PHONE CALLS PLEASE
Child Development Support Corporation is an Equal Opportunity Employer (EOE)
Visit us at www.cdscnyc.org
Job Type: Full-time
Pay: $41,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $41,000 - $45,000