What are the responsibilities and job description for the Team Member - Full Time (Hospitality and Culinary Professionals) position at Chick-fil-A?
At Chick-fil-A Brunswick, the Hospitality Professional
role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Break meal
- Scholarship opportunities
- Competitive pay
Key Characteristics
- Treating guests, team members and leaders with dignity, honor, and respect at all times
- Ability to anticipate guest’s needs and respond with urgency
- Be attentive and courteous at all times with guests
- Willing and able to work with a sense of urgency for all tasks during shifts
- Ability to multi task in a fast-paced environment with a friendly and positive attitude
- Reliability and promptness for scheduled shifts
- Willing and able to work 2-3 shifts per week for part-time and 4-6 shifts per week for full-time
Critical Success Factors
- Vision: To serve, support and inspire each other and our guests in ways that demonstrate CARE.
- Mission: To be a Guardian of the Brand…By making food safety THE priority and striving for operational excellence ALL DAY EVERY DAY!
- People: Commitment to genuine hospitality
Responsibilities
- Ensure all guests have a great experience while dining in or taking orders to go
- To report for all shifts with a clean and professional appearance
- To learn all positions in your area of the restaurant (front or back of house)
- Use Core 4 at all times
- Use HEARD model in guest recovery
- Be a good steward of resources and equipment
- Follow all Chick-fil-A policies and procedures
- Attention to detail when filling and delivering guests orders to ensure accurate service
- Respond with a sense of urgency to all guest’s request to ensure fast service
- Keep assigned area clean and stocked during shift and restock at end of shift
- Follow all food safety and quality guidelines to ensure we are serving great tasting food that is safe to eat all day every day.
- Winning the hearts of guests through consistent execution of role fundamentals
- Complete assigned trainings within 90 training period in Pathway
Work schedule
- Day shift
- Night shift
- Holidays
- Weekend availability
- 8 hour shift
- 10 hour shift
- 12 hour shift
Benefits
- Flexible schedule
- Employee discount
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Referral program
Salary : $33,000