Supervisor

Company Overview

Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment. We believe in putting people first and creating a positive impact in our community. As we continue to grow, we are looking for dedicated and experienced Supervisor to lead our team and contribute to the success of our Chick-fil-A restaurants’: Chick-fil-A Pharr and Chick-fil-A La Plaza

Role Summary

Work within the leadership teams in pursuit of excellence in Back of House, Front of House, & Drive Thru Operations. Specifically, this role is an ambassador, leader and critical component in ensuring that the restaurant is successful in the following areas:

• Restaurant Operations
• Leadership and People Development
• Vision and Service Model compliance throughout all areas of oversight
• Guest Experience

General Responsibilities:

• Support a restaurant culture of growth-minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
• Maintain vision alignment with the Operator and the leadership team.
• Ensure stewardship systems are executed throughout the restaurant.
• Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
• Oversee and execute daily operational execution of goals (Sales, Guest Experience, Food Safety). This includes daily positional work in operations and leading shifts.
• Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:

• Strategic thinker, Goal-oriented, Tech-savvy
• Great communicator both in handling difficult situations and a diverse team.
• Mature, dependable and results-oriented
• Ability to work in a team environment
• Very detailed oriented & keenly observant
• Professional marketing or communications experience
• Maintains a number of business and professional community contacts
• Self-starter, creative and flexible
• Good business sense, achiever
• Strong project/time management skills
• Proven history of consistently performing at a high level
• Unquestionable integrity and represents Chick-fil-A well
• Passionate about building relationships with guests
• Servant spirit with strong sense of stewardship

REQUIREMENTS in order to Apply:

• Minimum 1 year experience as a leader in food service operations
• Minimum 1 year experience in management
• This person must be skilled in time management.
• This person must be self-directed and highly organized.
• Must have strong analytic and problem solving skills
• This person must master all knowledge and skills of every position in the Restaurant.
• Must have open availability
• Must be available to work 30 hours a week
• Must be available to open/close 2x a week
• Must be available to work 2x weekends a month
• Must execute and teach Chick-fil-A’s standard of “Core 4”
• Minimum age of 21 years old

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $13.00 / hour

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Job Type: fulltime, parttime

Education: High school degree

Work location: On-site