What are the responsibilities and job description for the Shift Manager position at Chick-fil-A?
Want to work in a fun, fast-paced, and empowering environment where you will be accepted, cared for, and challenged to grow? Our shift-leader role is a hands-on role where you are empowered to lead a great team with the goal of serving great food with top-level hospitality. The shift leader is responsible for day to day operations which includes items like guest service, team leadership, break compliance, money management, and much more. You will be surrounded by team members with your same mindset to work hard, have fun, and to do it all together.
You will have the direct support of leaders around you, including the restaurant owner, that will make you feel supported and will challenge you to be your best self. Resources like leadership classes, books, and seminars are all included as a part of our investment in you.
Position Type:
- Full-time
Our Benefits Include:
- A culture that will challenge you to develop and grow your leadership skills, business acumen, and enable you to create real results
- Real responsibilities and influence
- A fun work environment where you can positively impact the team and community
- Sundays off
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Team Leader Responsibilities:
- Leading operationally in day-to-day activities in a high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Excellent communication skills, both written and spoken
- Being a pillar of culture for our restaurant
Qualifications and Requirements:
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $22