What are the responsibilities and job description for the Marketing Manager position at Chick-fil-A?
Chick-fil-A Urgent Hiring: Immediate Opening for a Highly Skilled, Motivated Marketing Manager
ABOUT THE ROLE
As Marketing Manager at Chick-fil-A Flowers, you’ll own the full local marketing function — from crafting seasonal campaigns and building community partnerships to running our social media channels and showing up in a cow costume when the moment calls for it. You’ll work closely with the Operator and store leadership to connect with guests, grow traffic, and make Chick-fil-A Flowers a fixture in the Clayton community.
WHAT YOU’LL DO
• Build the marketing plan. Develop and execute annual and quarterly marketing strategies aligned with sales goals, in partnership with the Operator.
• Drive guest traffic. Create and run promotions, events, and community partnerships that bring guests through the door and keep them coming back.
• Own social media. Manage our Instagram, TikTok, Facebook, and YouTube — planning content, shooting photos/videos, posting, and engaging with followers.
• Execute in-store campaigns. Keep POP displays, community boards, and outdoor reader boards current for every product launch and seasonal push.
• Lead community engagement. Oversee spirit nights and school/organization partnerships, ensuring partners actively promote their events.
• Support the team. Train and communicate with team members on marketing initiatives so everyone knows the what, when, and how.
• Coordinate with operations. Give leaders advance notice so food, supplies, and staffing are ready for every marketing moment.
• Champion the brand. Ensure every local touchpoint reflects Chick-fil-A brand standards and enhances our reputation in the community.
• Analyze and adjust. Track sales trends and CEM guest feedback; use data to sharpen strategies over time.
WHAT WE’RE LOOKING FOR
• 2 years of experience in marketing, sales, or a leadership role (QSR or retail background a plus)
• Hands-on experience with TikTok, Instagram, Facebook, and YouTube — including content creation
• Strong communicator who can build relationships inside and outside the restaurant
• Creative thinker with sharp attention to detail and the ability to manage multiple projects at once
• Comfortable analyzing data and making strategic decisions based on what you find
• Flexible availability, including evenings, weekends, and off-site community events
Ready to join a dynamic, deliciously fun team and take your career to the next level? Apply now and become a valued leader at Chick-fil-A!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $55,000 - $65,000