What are the responsibilities and job description for the Marketing Director position at Chick-fil-A?
At Chick-fil-A, the Marketing Director is responsible for:
· Primarily, leading the charge to create and develop Ambassadors and Raving Fans by overseeing the sales and brand growth critical success factor.
· In cooperation with the operator, create a yearly marketing strategy, quarterly marketing plan, and monthly marketing calendar.
· Oversee all social media channels including communication with guests. Maintain an active social media presence.
· Intentionally grow relationships in the Seekonk and surrounding communities. This may involve participation in civic organizations (such as Chamber of Commerce), or other community events.
· Maximize Chick-fil-A One and Spotlight to grow the business
· Coach team members on suggestive selling techniques and create incentives and contests to create team member engagement
· Communicate and coordinate execution of all catering orders from all catering sales channels (online ordering, EZ cater, etc).
· Keep up to date on communication from Chick-fil-A, Inc. regarding national marketing campaigns, new/seasonal products, and install all in-restaurant marketing materials
· Grow and develop all leaders who are within your influence and attend/contribute to all required leadership meetings
· Be ready and willing to assist in operations when needed
· Complete any other duties given by the Operator
Success factors & Matching Measurements
We will know the Marketing Director is successful upon attaining the following:
· Monthly sales increase over previous year at or above Chick-fil-A average
· Growth in monthly catering sales of at least 10% over previous year
· Staying within established marketing budgets each month
· Growth in check average over previous year
Behavioral Characteristics
The Marketing Director should:
· Must be willing and able to effectively clean a bathroom
· Work a minimum of forty hours per week in the restaurant, including both opening and closing.
· Be goal-oriented and organized
· Exhibit high level communication skills and ability to give and receive critical feedback from other leaders and the operator.
· Allocate necessary time each week to administrative tasks, planning, or coaching (communicate with schedule maker to ensure it’s planned in)
· Combine critical thinking and practical leadership to enthusiastically and passionately lead their area
· Effectively coach and give direction
· High standards of operational excellence and show attention to detail
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
REQUIREMENTS
- Minimum 18 years old
- Previous marketing and/or social media experience
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Salary : $22