What are the responsibilities and job description for the Manager position at Chick-fil-A?
A Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. At Chick-fil-A, Managers are responsible for ensuring that each restaurant guest has an outstanding experience, Team members are kept accountable to Chick-fil-A brand procedures as well as leading in their development, and overseeing Front of House or Back of House operations.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Meal compensation
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Bonuses
- Week paid vacation
- Cellphone bill covered
- Financial consultations
Manager Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
- understand how to lead the business with metrics and systems
Qualifications and Requirements:
- Payroll, financial goal setting skills and strategies, and employee scheduling
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
- Must be willing to undergo a 60 day trial period as a "Regular Team Member" in order to be CONSIDERED for leadership
- Must have managerial restaurant experience of at least 2 years and provide reference and recommendation letter
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Flexible schedule
- Health insurance
- Referral program
- Employee discount
- Paid training
- Profit sharing
Salary : $18 - $20