What are the responsibilities and job description for the Manager position at Chick-fil-A?
A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. A Manager must be a problem solver, have good communication skills, time management skills and be able to execute our mission statement. A Manager is responsible for supporting and working with operations directors and Operator in executing daily operations..
Position Type:
- Full-time
Our Benefits Include:
- Uniforms provided
- Positive work environment
- Closed on Sundays
- Scholarship opportunities
- Competitive pay
- Career advancement and Leadership Development
- 401K
- Free education
- Medical Insurance
Manager Responsibilities:
- Manage day-to-day activities in high-volume, fast-paced Restaurant
- Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback
- Track employee performance and ensure policy/procedures are being upheld
- Ensures all opening or closing tasks are completed according to the daily schedule
- Displays correct and efficient skills in every position
- Demonstrate knowledge of the brand and menu items
- Offer immediate and respectful response to Guest's needs
- Assist with inventory and facilities management
- Analyze daily and monthly restaurant data and utilize data to optimize efficiency and profit
- Allocates and delegates daily, weekly and monthly tasks
Qualifications and Requirements:
- Must be 18 or older
- Must be available to work all day parts and work a rotating schedule
- Leadership experience
- Positive attitude
- Ability to work in a fast-paced environment quickly, yet efficiently
- Ability to work at a quick, yet efficient pace
- Team-oriented, adaptable, dependable and strong work ethic
- Effective communicator
- Strong commitment to superior customer service
- Honors and encourages others to follow the visions and values of the restaurant
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.