Leadership (Front of House In-Training) 5:45am-4pm or 2pm-10:30pm

If you are looking to make a positive impact in the Horn Lake, MS community through hospitality and inspire our team to deliver excellent service, then our restaurant is a perfect opportunity for you! We are seeking a high-level leader who can take ownership of an area of the restaurant (front counter, kitchen, or drive-thru). This role involves modeling in restaurant operations alongside team members, overseeing systems, and maintaining a team roster through hiring, scheduling, and training. Performance expectations are high, and this role is challenging. It is also a great opportunity to develop your leadership capacity and advance your career while also receiving an industry-leading wage and excellent benefits.

Our Core Values are: Grit, Humility, Ownership, Stewardship, and Tenacity. Which of these core values do you connect most with? We are seeking a passionate individual to join us in helping lead, shape, and grow from within.

Previous experience at a Chick-fil-A restaurant is a plus but not required.

Looking for leaders who can work in one of the following shifts:

FOH Day Leaders are responsible for Breakfast and Lunch

 Shift: 5:45 am to 4 pm

FOH Night Leaders are responsible for the Afternoon and Evening shift

Shift: 2:00 pm-10:30 pm

• Achieving the desired results with food production and safety
• Coaching the behaviors and results of all Team Members

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail ensures that preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of your assigned area 

Benefits:

Health Insurance

Dental Insurance

Vision Insurance

Employee Meals

Behavior Characteristics:

• Average 45 hours per week in the restaurant
• Focus on systematically and effectively communicating all related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead your team

As a Restaurant Leader, you will:

• Demonstrate a passion for the business and for managing the overall operations
• Find, train, develop, and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Our Expectations of You

Character

• Take ownership of assigned shifts and complete all required tasks
• Be on time and offer your best at every shift
• Work with a sense of urgency
• Prioritize the needs of guests and the team before your own
• Read and abide by everything outlined in the team member handbook

Competency

• Set the example and uphold our standards of service among the team
• Arrange a team according to strengths, delegate tasks, and hold team members accountable
• Ensure team members complete daily food quality checks and cleaning tasks
• Coordinate kitchen operations to prepare catering orders alongside daily operations
• Possesses excellent verbal, written, and electronic communication skills
• Stand for periods up to 5 hours and lift objects as heavy as 50 lbs
• Be attentive to details and “the little things” 

Chemistry

• Motivate and inspire others to do their best work
• Lead the team in carrying out our mission: Be Better, Be Second!
• Embody and help team members embody our values: Positivity, Growth, Ownership, Ambition, and Leadership.
• Resolve conflicts quickly and professionally.

*Conditional based on restaurant and team member performance

**Contingent on tenure and role in the restaurant

If you schedule an interview and do not show up, it will be reported to unemployment as a no-show and you may lose benefits. Please do not apply if you do not plan to attend an interview.

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Day shift
• Night shift
• Overtime
• Holidays

Supplemental pay

• Bonus pay

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Paid training

Salary : $15 - $19