What are the responsibilities and job description for the Hospitality Team Member position at Chick-fil-A?
Chick-fil-A Hunker Down Hospitality — Now Hiring Hospitality Professionals
We are expanding our team and looking for individuals who bring energy, kindness, and care to every guest interaction. As a Hospitality Professional, you’ll help create Great People, Great Food, and Great Service—the foundation of everything we do.
Role Overview
Restaurant Team Members are responsible for delivering exceptional service and quality food with genuine hospitality. This includes:
- Welcoming guests with warmth and positivity.
- Taking orders accurately and efficiently.
- Following Pathway Procedures to ensure quality.
- Delivering meals promptly and checking in with guests as they dine.
- Sending every guest off with a friendly goodbye.
A cheerful attitude and team-first mindset are essential to creating remarkable experiences every day. Advancement opportunities are available for team members who demonstrate leadership, reliability, and care for others.
A Chick-fil-A Hunker Down Hospitality Professional Is:
- Honest: Acts with integrity and truthfulness.
- Reliable: Consistently punctual and dependable.
- Humble: Values teamwork and listens to others.
- Available: Open to shifts that meet business needs.
- Polished: Maintains a clean, complete uniform and professional appearance.
- Positive: Spreads encouragement and builds others up.
- Tidy & Organized: Keeps workspaces clean and efficient.
- Respectful: Treats all team members and guests with dignity.
- Problem-Solver: Looks for solutions, not excuses.
- Servant-Hearted: Puts others first—always.
- Detail-Oriented: Takes pride in the small things that create excellence.
- Productive: Works efficiently in a fast-paced environment.
- Self-Driven: Finds motivation within and takes initiative.
- Coachable: Welcomes feedback and strives to grow.
Compensation & Scheduling
- Competitive hourly wage based on experience.
- Flexible scheduling to support school, family, and life balance.
- Closed Sundays for rest, family, and worship if you choose.
- Free meals during shifts.
- Opportunities for advancement within Chick-fil-A Hunker Down Hospitality.
- Scholarship opportunities for students pursuing educational goals.
- Free college tuition available through our Point University partnership.
Salary : $14