What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A Washington (PA), we believe everyone should love coming to work because they feel known and cared for, believe work is meaningful, and get to pursue excellence together.
The Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a FOH Team Member, you will support the guest-facing team by taking and assembling guest orders quickly and accurately at the highest possible quality while maintaining a clean and safe dining environment, ensuring each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy working in a fast-paced team environment. We will teach you everything else you need to know!
Position Type:
- Full-time and Part-time
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- A Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Front of House Team Member Responsibilities:
- Smiles when interacting with guests
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Available for at least 12 hours per week and able to work Saturdays
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task under pressure
- Works well independently and in a team environment
- Willing and able to work a flexible schedule
- Willing and able to work both indoors and outdoors at any point in the year
- Able to lift and carry 50 lbs on a regular basis
- Able to stand for long periods of time