What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job—it’s a challenge and an opportunity. This position is designed for individuals who thrive in fast-paced environments, hold themselves to high standards, and are motivated to serve others exceptionally well.
Our restaurant operates with a guest-first mindset and a servant-leadership culture. We have high expectations because we believe our guests deserve the very best—every interaction, every order, every time. Team Members play a critical role in delivering signature Chick-fil-A service by creating meaningful connections, maintaining operational excellence, and supporting one another. We are looking for availability during the hours of 2p-10p.
This Role Is a Great Fit If You:
- Are looking for a challenge and take pride in meeting high expectations
- Believe serving others is a privilege, not an inconvenience
- Naturally put the guest first, even during busy or stressful moments
- Lead by example and embrace a servant-leadership mindset
- Value teamwork, accountability, and continuous improvement
Whats in it for you?:
- Fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first hand from an experienced leadership team who cares about you personally
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities!
- Competitive Pay
- Free meals when working
- Sundays off
Key Responsibilities
- Greet guests with enthusiasm and genuine hospitality upon arrival and departure
- Create emotional connections through eye contact, smiling, and attentive service
- Deliver accurate orders and maintain speed and quality standards
- Handle cash and credit transactions responsibly
- Multitask efficiently in a fast-paced environment
- Issue gift cards and assist with guest inquiries
- Communicate clearly and respectfully with guests and team members
- Honor and uphold the vision and values of the Chick-fil-A brand
Requirements
- Must be at least 16 years of age
- Willing and able to work a flexible schedule
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds
- Ability to stand and work on your feet for extended periods of time
Brand summary:
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A is serving freshly prepared food in 3,000 restaurants in 47 states and Washington, D.C.
Salary : $12 - $15