What are the responsibilities and job description for the Front of House Manager position at Chick-fil-A?
Leadership begins with putting other people first. Help lead our team through service, guidance, and support.
Our staff work in a fast-paced, high-energy environment.
Responsibilities may include but are not limited to:
- Managing day to day cash responsibilities
- Managing day to day business activities, shift organization and restaurant needs
- Managing team member performance and staffing needs
- Overseeing daily inventory needs
- Engaging and resolving customer complaints
- Owning and managing daily, weekly and monthly goals
- Executing catering orders and unique customer needs
REQUIREMENTS:
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve team members
- Strong commitment to superior customer service
- Ability to manage team member behavioral and performance issues
- Knowledge of computer and internet based software and hardware preferred
- Ability to work in a team environment with shared ownership and responsibility
- Must be available Monday to Saturday - This is a FULL TIME position
We are looking for applicants who exhibit the following qualities:
* Consistency and Reliability
* Cheerful and Positive Attitude with a HUGE SMILE
* Values Teamwork & Open Communication
* Loves Serving and Helping Others
* A willingness to be coached and trained
* Self motivated
Applicants must be able to:
* Work Quickly and Efficiently
* Follow Food Safety and Cleanliness Guidelines
* Maintain Proper Quality Parameters
* Must be Able to Work in a Team Atmosphere
Applicants will also be expected to be able work on their feet for several hours at a time and lift potentially heavy objects when necessary.
Benefits:
* Contributed Healthcare
* Room for growth
* Discounted food
* Morning fixed schedule OR night fixes schedule
* Sundays Off
* College scholarship opportunities
Starting at $20/hr
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.