Front of House Leader / Manager

Front of House Leader / Manager

At Chick-fil-A, leadership is more than running a shift — it is the responsibility to lead people, set the standard, and create an exceptional experience for both guests and team members. We are looking for experienced leaders who thrive in fast-paced environments, lead with professionalism, and have a proven ability to develop and motivate teams.

This is not an entry-level position. We are seeking individuals with previous leadership experience who are ready to take ownership, lead operations, and help drive the success of our restaurant each day.

Position Type:

• Full-time preferred
• Open availability preferred
• Leadership and advancement opportunities available

What We’re Looking For:

• Previous leadership or management experience in restaurants, hospitality, retail, or other fast-paced environments
• Ability to confidently lead a team during high-volume shifts
• Strong sense of accountability, urgency, and operational excellence
• Passion for hospitality, coaching, and developing others
• Professionalism, strong work ethic, and positive attitude
• Ability to communicate effectively with guests, team members, and leadership
• Ability to thrive under pressure in a fast-paced environment

Front of House Leader Responsibilities:

• Lead and oversee Front of House operations during shifts
• Ensure exceptional guest experience, hospitality, and food accuracy
• Coach and develop Team Members in real time
• Hold team members accountable to operational and service standards
• Assist with training, onboarding, and development of new hires
• Help execute labor deployment and shift organization
• Maintain cleanliness, food safety, and operational standards
• Resolve guest concerns professionally and effectively
• Create a positive and productive team environment
• Support restaurant goals surrounding speed of service, accuracy, and hospitality
• Complete opening, closing, and leadership tasks as assigned

Qualifications and Responsibilities:

• Previous leadership experience required
• Resume required to apply
• Candidates currently pursuing or who have completed a college degree are preferred
• Strong leadership, communication, and interpersonal skills
• Ability to multitask and make decisions in a fast-paced environment
• Dependable and highly accountable
• Strong work ethic with attention to detail
• Customer service and hospitality focused
• Ability to coach and motivate others
• Flexible availability including mornings, evenings, Saturdays, and holidays as needed
• Ability to stand for extended periods of time
• Ability to lift and carry 30 lbs regularly

What We Offer:

• Competitive pay based on experience
• Leadership growth and development opportunities
• Direct mentorship from experienced restaurant leaders
• A fast-paced, team-oriented work environment
• Sundays off
• Scholarship opportunities
• The opportunity to make a meaningful impact on guests and team members every day

This Chick-fil-A® Restaurant is independently owned and operated franchised businesses.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: Up to $25.00 / hour

Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• 401(k) matching
• Employee discount
• Paid training

Job Type: fulltime, parttime

Schedule:

• Weekend availability
• Day shift
• Night shift

Education: High school degree

Work location: On-site