Demo

Director

Chick-fil-A
Columbia, MD Full Time
POSTED ON 2/11/2026 CLOSED ON 7/26/2026

What are the responsibilities and job description for the Director position at Chick-fil-A?

Main Responsibilities of a Director

  • Responsible for every aspect of everyday supervision of store outlets
  • Responsible for resources management
  • Takes care of stock, staff, and sales management

Director Job Description

We are looking for an experienced and skilled Leader with remarkable skills, who will run a store effectively and with attention to detail.

Our Director candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Director are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect Director candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Director

  • Appraising staff
  • Training and supervising staff
  • Maintaining financial and statistical records
  • Dealing with customer complaints and queries
  • Overseeing stock
  • Maximizing profitability and productivity
  • Motivating staff to meet sales targets
  • Setting sales targets
  • Ensuring compliance with safety and health regulations
  • Preparing promotional displays and materials
  • Working positively with other leadership
  • Taking care of promotional prospects
  • Providing opportunities for staff advancements

Director Job Requirements

  • Commercial awareness
  • Confidence
  • Resourcefulness
  • Organizational skills
  • Teamworking skills
  • Verbal communication skills
  • Numerical skills
  • Excellent IT skills
  • Enthusiasm
  • Executive skills
  • Problem-solving skills
  • Showing initiative
  • Setting a good example

Work schedule

  • 8 hour shift
  • Weekend availability

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance

Salary : $19 - $20

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