What are the responsibilities and job description for the Dining Room Hostess/Host position at Chick-fil-A?
A Dining Room Host/Hostess is responsible for providing an exceptional guest experience by helping to create a “REMARK”able experience for every guest through Chick-fil-A’s Second Mile Service procedures. As a Dining Room Host/Hostess, you will welcome & greet guests, maintain cleanliness in the dining room and restrooms, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving others.
Part-time position with availability between the hours of 8am-9pm Monday-Saturday.
The Ideal Team Member:
- Mature/Seasoned Adult
- Excels in a fast-paced environment and handles stressful situations well
- Positive attitude
- Loves serving and helping others and values teamwork
- Excitement to learn and take initiative
- Willing and able to work in a physically demanding role (including able to lift up to 50 lbs, work on feet for several hours)
Duties and Responsibilities:
- Greeting Guests
- Cleaning Tables, floors, and windows as needed
- Refreshing Beverages
- Clearing trays and trash from guests
- Restocking supplies
- Table touch-ins to ensure all guests feel welcomed in the dining room
- Maintaining a clean store environment
- Clean restrooms (Trash, floors, etc.)
- Dining room trash taken out regularly
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.