What are the responsibilities and job description for the Dining Room Host/Hostess position at Chick-fil-A?
A Dining Room Host/Hostess is responsible for providing an exceptional guest experience by helping to make a difference for every guest through Chick-fil-A’s Second Mile Service procedures. As a Dining Room Host/Hostess, you will welcome & greet guests, maintain cleanliness in the dining room and restrooms, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving others.
Part-time position with availability between the hours of 8am-5pm Monday-Saturday.
The Ideal Team Member:
- Excels in a fast-paced environment and handles stressful situations well
- Positive attitude
- Loves serving and helping others and values teamwork
- Excitement to learn and take initiative
- Willing and able to work in a physically demanding role (including able to lift up to 50 lbs, work on feet for several hours)
Duties and Responsibilities:
- Greeting Guests
- Cleaning Tables, floors, and windows as needed
- Refreshing Beverages
- Clearing trays and trash from guests
- Restocking supplies
- Table touch-ins to ensure all guests feel welcomed in the dining room
- Maintaining a clean store environment
- Clean restrooms (Trash, floors, etc.)
- Dining room trash taken out regularly
- Expedite orders to guests and curbside pick up
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure