What are the responsibilities and job description for the Dining Room Host/Hostess position at Chick-fil-A?
We’re looking for our next great Host/Hostess!
Chick-fil-A has a vision of becoming the world’s most caring company. One way that we strive to do this is through loving on our community in our dining room. Our Host/Hostess role is for individuals who have strong people skills and a desire to make a difference in the lives of those they come in contact with. These Host/Hostesses are friendly, enthusiastic, positive, and hard working. Our Host/Hostess plays a pivotal role in the dining room by delivering exceptional first-mile service through maintaining a clean and friendly environment - attending to tables, chairs, booths, floors, and trash removal - while also engaging in second-mile service by fostering meaningful guest interactions, conversations, and providing personal table touch-ins.
Shifts for our hospitality specialists typically fall within our busiest periods, and may includes 11a-8p. Hours are part-time or full-time. Candidates need to be comfortable working in a fast-paced environment.
Our Benefits Include:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
- Free College- Chick-fil-A Laurens Rd. and Haywood Rd. is a proud partner of Point University. Team members are eligible for tuition-free college through Point's 100% online platform for Associate's, Bachelor's, and Master's degrees. Earn your degree while you build your resume with us!
Dining Room Host/Hostess Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Must be at least 14 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Willingness to learn and a positive attitude
- Must work well under pressure
- Must be able to respond to guest requests and complaints quickly and efficiently
- Work in a high volume, fast paced environment
We look forward to having you join our team!
Benefits
- Flexible schedule
- 401(k) matching
- Employee discount
- Paid training
- Referral program
Salary : $14