What are the responsibilities and job description for the Chick-fil-A Shift Supervisor position at Chick-fil-A?
Step into a role where leadership meets impact.
As a Chick-fil-A Supervisor, you’re more than a title—you’re a coach, a motivator, and a role model for excellence. You’ll lead a passionate team, deliver industry-leading hospitality, and help create memorable experiences that keep guests coming back.
At Chick-fil-A, we reward dedication with competitive pay that exceeds market standards, opportunities for professional growth, and a workplace culture rooted in honor, dignity, respect and teamwork. We’re looking for someone who leads by example, and holds themselves and others accountable.
If you’re ready to take the next step in your career grow, develop and inspire others to achieve their best, we’d love to meet you.
Position Type:
- Full-time, leadership role
Our Benefits Include:
- Competitive pay above market average
- Sundays off
- Leadership training and professional development programs
- Opportunities for career advancement
- A values-driven, supportive work environment
- Team member meals and additional perks
What will you do (Key Responsibilities)
- Lead, train, and coach front-of-house team members to deliver exceptional service
- Develop and implement operational procedures that support efficiency and guest satisfaction
- Foster a culture of hospitality, teamwork, and accountability
- Ensure prompt, professional handling of guest inquiries and concerns
- Collaborate with kitchen leadership for seamless service flow
- Oversee cleanliness, organization, and safety in all guest-facing areas
- Conduct performance evaluations and provide constructive feedback
- Support recruiting and onboarding of new team members
- Stay informed on industry trends and apply best practices to enhance operations
What We’re Looking for (Qualifications)
- Proven supervisory experience in the food & beverage or hospitality industry
- Strong knowledge of restaurant operations and customer service excellence
- Skilled in point-of-sale systems and restaurant management software
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in a high-volume environment
- Strong problem-solving skills and a proactive mindset
- Inspirational leadership style that motivates and develops team members
- Knowledge of health, safety, and food handling regulations
Ready to Lead the Way?
Bring your passion, leadership skills, and commitment to excellence — we’ll provide the tools, training, and support to help you succeed.
Apply now and take the next step toward a leadership career with Chick-fil-A.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $19 - $24